Customer service

Dear Customer,

Welcome to our contact page.

 

Call with team Colorfone

During the week you can contact us by telephone on +31 (0) 10 42 981 80.

We are available from Monday to Friday between 9 am and 6 pm.

Outside these times you can leave a voicemail and we will call you back!

 

Mail with team Colorfone

You can ask your question via the contact form on the right.

If you have a question about an existing order, it is easy if you respond to the mail with your order details.

This way we have the right information immediately and we can figure out the situation for you.

 

Frequently Asked Questions

Below you can find our frequently asked questions.
You may find the answer to your question directly here!

1 New customer
1.1 What can I expect as a new customer?

Easy ordering online, no minimum purchase, competitive prices and a team that is always ready for you.

1.2 How does the ordering process work?

(a) create an account

(b) we check your data

(c) you will receive access to the online wholesale

1.3 With which methods can I pay?

You can pay quickly and easily with us through iDeal, Paypal, Bancontact, Sofortbanking.

If this is very difficult for you, you can always contact us.

Perhaps together we can come to a suitable solution.

2 Shipping
2.1 How does the shipment and its costs work?

The shipping costs are calculated automatically and depends on the country where we are shipping to. The package will be sent to the address provided by you.

2.2 Can I visit you?

Yes! Make an appointment for this. The coffee is ready!

2.3 What if my online order turns out to be incomplete or wrong?

It sometimes happens that something goes wrong by accident.

Wrong products can always be returned to us.

Contact us
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