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Terms and Conditions

These conditions are valid  for agreements which come about when buying from the web shop of www.colorfone.nl

Entrepreneur Name: Colorfone
Melbournestraat 68-70
3047BJ Rotterdam

Phone: +31 (10) 4298180
Fax: +31 (10) 4297879
Email: [email protected]

Chamber of Commerce number: 82372063
VAT number: NL862439759B01


Article 1 Relevance

1.1 Our general terms and conditions are used on all offers, orders and agreements. You can find these terms and conditions at the web shop of www.colorfone.nl. When an order has been placed or an offer has been accepted, you automatically accept these terms and conditions.

Article 2 Offer and Prices

2.1 Colorfone, here after mentioned as Colorfone, preserves the right  to modify all prices at any given time without prior notice.

2.2. Information, images, offers etc. concerning all offers and/or characteristics of the products which are supplied by phone or email are composed with the utmost care. However, Colorfone does not guarantee that all offers, pictures etc. are completely in agreement with our products. Deviations can be no reason for cancellation and/or compensation.

Article 3 Agreements

3.1 The agreement comes about when an order has been placed and Colorfonehas accepted it. Colorfone is fully in her right to refuse an order when, in her opinion, persevering the agreement will cause damage to Colorfone or will damage the relation between both parties of the agreement deal.

Article 4 Prices and Payment

4.1 The prices on www.colorfone.nl are in the currency euro (€) and are excluded 21% VAT, unless specifically mentioned with the article or in the offer. Payment must occur (in case of payment in advance) within 8 days after order date.

4.2 If you get the order on account, there is a term of payment of maximum 10 days after invoice date. If you exceed this term and the debt-claim progresses as a summation or a collection board is hired, the additional administrative costs, costs of the collection office and delay interest of 1% per month will be calculated to you. This interest will be calculated from the day that the payment should have taken place. When you neglect to pay the invoice, Colorfone reserves the right for suspending the agreement and deny you access to your web shop account.

Article 5 Property reservation

5.1 Colorfone remains the owner of all provided goods until all payments are fully done.

Article 6 Delivery

6.1 The delivery periods are indicative, however the maximum delivery period is 30 days unless differently corresponded. If delivery is not possible within the normal time,  Colorfone will contact you and offer the following options: cancellation of the order or agreeing to a new delivery period. Already paid amounts will be, when an order has been cancelled, refunded within 30 days. Delivery will be at the delivery address given at the client account.

Article 7 - Right of withdrawal

When delivering products:

7.1 When purchasing products, the consumer has the opportunity to dissolve the agreement without giving reasons for 14 calendar days. This period expires on the day after receipt of the product by or on behalf of the consumer.

7.2 During this period, the consumer will carefully handle the product and the packaging. He will only extract or use the product to the extent that it is necessary to assess whether he wishes to maintain the product. If he makes use of his right of withdrawal, he will return the product with all delivered accessories and - if reasonably possible - to the vendor in the original condition and packaging, in accordance with the reasonable and clear instructions provided by the vendor.

Article 8 Reclamation and responsibility

8.1 After receiving your order you have the duty to check the articles for damages, mal functions or any other disagreement to the agreement. If the products are not what you have ordered, you can inform Colorfone by post or email within 14 days after the invoice date. After this period it will not be possible to hand in complaints or swap the articles.

8.2 If it is clear that the article is not in accordance with the agreement, Colorfonewill replace it against a new article without additional costs or give a refund for the article value. Damage which has been caused by own repairing is definitely excluded of guarantee or reclamation. If you do not want the article you have ordered, you can return it within 14 days to Colorfone if answered to the following criteria: articles must be unused and still in unopened packaging and entirely free of tracks. Additional costing for the return shipping is always for the purchaser.

Article 9 Shipping and risk

9.1 The chosen shipping method is for own risk if it concerns shipping by mail post for all European countries. Parcel shipping is insured for loss and damage, the settlement will occur by Colorfone. In case of damage or loss the products will be send again and are free of costs, this does not apply to mail post shipping. Colorfone handles your orders with great care for packing and sending, nevertheless the order can be damaged on the way to you. Therefore we suggest, with slight additional costs, parcel post.

Article 10 Disclaimer

10.1 This website or a component of this website cannot be reproduced, copied, duplicated, sold, or on some other commercial way be exploited without written authorization of Colorfone. Colorfone preserves the right for its services refuse, and/or to cancel orders if she believes that the customer actions is not right or will be harmful to Colorfone.

Article 11 Circumstances beyond our control

11.1 In case of circumstances beyond one’s control, Colorfone preserves the right to cancel or delay an order. This will be done with written communication, via letter or email, to you. In this case Colorfone is not obligated to pay any compensation.

11.2 Under circumstances beyond one’s control is understood:  Every shortcoming which cannot be attributed to Colorfone because she is not to blame to its debt, nor by right.

Article 12 Appropriate justice

12.1 Dutch law is applied to all offers, actions and agreements as well as the here described conditions. Disputes between parties, in case of a lawsuit, will be exclusively presented to a Dutch judge.